Your Helping Hand

Services Offered

{{location.name}} provides virtual assistant and business support services to small businesses, entrepreneurs, and organizations. Our services may include, but are not limited to:

Administrative Support

Scheduling, calendar management, and appointment coordination

Email management and inbox organization

Data entry, document creation, proofreading, and file organization

Customer Communications Support

Creating, sending, and managing client-approved SMS and email communications

Assisting with customer follow-up workflows, reminders, and notifications

Managing communication templates and message scheduling within CRM systems

CRM Setup & Management

Building and customizing CRM systems, pipelines, forms, and automations

Creating customer intake processes, lead tracking systems, and workflow automations

Ongoing CRM maintenance, updating records, and light technical support

Digital Organization & Business Systems

Organizing digital assets, shared drives, and business documents

Setting up business systems such as online forms, booking pages, and basic landing pages

Providing guidance to clients on using their systems effectively

A2P Messaging Support

Assisting with A2P 10DLC registration forms and supporting documentation

Setting up required domains, email addresses, and approval-only websites for registration

Managing messaging compliance steps as required by the carrier and software provider

General Virtual Assistant Services

Administrative project support tailored to each client’s workflow

Light bookkeeping data entry (non-accounting)

Research, task coordination, and other virtual assistant duties as agreed

All services are provided remotely unless otherwise specified in writing. {{location.name}} does not offer legal, financial, or regulated professional services.

We reserve the right to update or modify our services at any time.

2. Consent to Communications

By providing your mobile phone number and/or email address, you agree to receive communications from {{location.name}}, including:

Text messages for appointment reminders, scheduling updates, and client care

Promotional messages and exclusive offers (only with prior consent)

Email communications including confirmations, updates, and newsletters

Message and data rates may apply. Message frequency will vary. You may opt out of SMS communications at any time by replying

STOP, and unsubscribe from emails using the unsubscribe link included in each email.

3. User Responsibilities

You agree to:

Provide accurate, up-to-date contact information

Use {{location.name}} services for lawful purposes only

Not abuse or misuse our communication systems

You are responsible for notifying us if your contact information changes.

4. Booking and Cancellations

Appointment bookings are subject to availability. Cancellations or rescheduling must comply with our posted cancellation policy, which may include fees for missed or late-canceled appointments. Please refer to your confirmation email or contact us for details.

5. Limitation of Liability

{{location.name}} is not liable for:

Service interruptions due to third-party platforms or carriers

Incorrect client-provided information affecting scheduling or communication

Delays in message delivery, including carrier or technical issues

To the maximum extent permitted by law, {{location.name}} disclaims all liability for damages resulting from the use of our services.

6. Third-Party Services

We may use third-party platforms for scheduling, communication, or payment processing. These platforms have their own privacy and security policies, which you should review separately. {{location.name}} is not responsible for third-party service failures.

7. Changes to Terms

We may update these Terms from time to time. The most current version will always be available on our website. Continued use of our services after changes are posted constitutes acceptance of those changes.

8. Contact Information

For questions about these Terms or your services, please contact us at:

{{location.name}}
Email: {{location.email}}

Phone: {{location.phone}}

Website: {{location.website}}